Business Management 2026- Claims and Change Orders

This class explores the change order process from a subcontractor’s viewpoint and provides participants with hands on training in recognizing, scoping, pricing, and negotiating change orders. Contract risk management and preservation of rights in order to increase the chances of financial recovery during project execution.  Since the most valued information for contract conflict resolution comes from those closest to the work, the basics of preparing that documentation and effectively translating the information will be discussed.  The goal is to gain understanding and review examples of risky contract clauses, the process of claims management, the legalities of change order control, and preparation for lawsuits. 

Instructor - Stephane McShane

Stephane McShane is Associate Director at Maxim Consulting Group, specializing in evaluating and implementing business and operational improvements for construction firms of all sizes. With hands-on experience ranging from apprentice electrician to executive management, she brings deep industry knowledge and practical expertise in leadership development, strategic planning, project execution, business development, productivity improvement, and training. An internationally recognized speaker, mentor, author, and teacher, Stephane is known for her ability to motivate teams, strengthen organizations, and drive operational excellence.